Warranty & Repair

All our products are subject to strict quality control before we approve them for sale! We do offer a 3 month warranty period that provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect.

It does not cover normal wear and tear, pilling, or damage to material from outside forces. Zippers are covered under warranty for 3 months from purchase date.

Our warranty does not cover normal wear and tear of the products. It does not cover pilling, dye fading or stains caused by use. Remember to wash your bamboo inside out, with the zipper done up, in cold water & on a delicate cycle with gentle detergent to preserve the integrity of your products and keep them looking & feeling like new for longer!